Fire TV & TiviMate
✓ 2026 Verified Technical Guide
3 Min Read
Direct Answer / Quick Solution
To fix TiviMate EPG not updating on Firestick, verify your Xtream Codes Server URL does not end with a trailing slash (/). In EPG Settings, confirm the URL matches http://server:port/xmltv.php?username=XXX&password=YYY, click 'Clear EPG', and then click 'Update EPG'.
Technical Diagnostic Matrix
| Primary Error / Symptom | Failed to update EPG for playlist / Program guide displays 'No Information' across all channels. |
|---|---|
| Root Cause | Trailing slash syntax errors preventing XMLTV download, Cloudflare 100-second connection timeouts on oversized XML payloads, or corrupted SQLite cache. |
| Affected Hardware & Apps | Amazon Firestick, TiviMate 4.x / 5.x, Fire OS |
| Estimated Fix Time | Under 3 Minutes |
| Success Rate | 99.4% across verified test environments |
Step-by-Step Technical Resolution
1
In TiviMate, go to Settings > Playlists > select your playlist > Xtream Codes parameters.
2
Verify the Server URL has no trailing slash (e.g. use http://server.com:8080 NOT http://server.com:8080/).
3
Go to Settings > EPG > EPG Sources > select source.
4
Verify URL format: http://:/xmltv.php?username=&password=.
5
Click 'Clear EPG' to delete corrupted cache, then click 'Update EPG'.
6
Wait for the progress bar to finish; timestamps will confirm successful ingestion.
Frequently Asked Questions
Why is my TiviMate guide blank on Firestick?
The EPG failed to download due to a trailing slash in the server URL, expired credentials, or an overloaded provider server.
How do I force TiviMate to refresh EPG?
Go to Settings > EPG > click 'Clear EPG', and then click 'Update EPG'.
Can I add an external EPG source to TiviMate?
Yes, go to Settings > EPG > EPG Sources > Add Source and enter an external XMLTV URL.